Privacy Policy

Effective Date: 1st Feb 2026

Last Updated: 1st Feb 2026

Human Engineers Ltd (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and digital services, including Trade Flow (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, billing details, phone number, and other identifiers you provide when registering, contacting us, or purchasing from us.

Payment Information: Collected and processed securely through third-party providers (e.g. Stripe, PayPal). We do not store full credit or debit card details.

Account Information: Login credentials, preferences, and profile details if you create an account or access restricted areas of our Services.

Usage Data: IP address, browser type, device information, and analytics data relating to how you interact with our Services.

Service Interactions: Communications, enquiries, and interactions related to our products, systems, or support services.

2. How We Use Your Information

We use the information collected to:

Provide and maintain our Services

Process transactions and deliver purchased products or services

Communicate with you about updates, offers, and customer support

Improve our website, systems, and user experience

Ensure compliance with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share data only in the following cases:

Service Providers: With trusted third-party tools and providers (e.g. payment processors, email platforms, hosting providers) necessary to deliver our Services.

Legal Compliance: When required by law or in response to lawful requests from authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to enhance your experience, measure performance, and understand how users interact with our website. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data

Opt out of marketing communications

Restrict or object to certain data processing

Request data portability where applicable

To exercise these rights, contact us at: [email protected]

7. International Data Transfers

If you access our Services from outside the United Kingdom, please note that your information may be transferred to, stored, and processed in jurisdictions that may not provide the same level of data protection as your local laws.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If such information is identified, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Human Engineers Ltd

71–75 Shelton Street

London, WC2H 9JQ

United Kingdom

Email: [email protected]

Website: https://humanengineerlabs.com