Terms & Conditions

Effective Date: 1st Feb 2026

Last Updated: 1st Feb 2026

Welcome to Human Engineers Ltd (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website HumanEngineerLabs.com, our products (including Trade Flow), and related services (the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, you should not use our Services.

1. Use of Services

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.

You agree to use our Services only for lawful purposes and in accordance with these Terms.

You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.

2. Purchases & Payments

All purchases made through our Services are final unless otherwise stated in writing.

Prices are listed in the applicable currency at checkout and may be updated without prior notice.

Payments are processed securely through third-party providers (e.g. Stripe, PayPal). We do not store full credit or debit card information.

3. Refunds & Cancellations

Refunds, if applicable, are subject to our Refund Policy (if provided separately).

Subscription or recurring payments may be cancelled by following the instructions within your account or by contacting support at [email protected].

4. Intellectual Property

All content, systems, materials, and resources provided by Human Engineers Ltd are owned by or licensed to us and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, resell, or exploit any part of our Services without prior written consent.

Access to our Services grants you a personal, non-exclusive, non-transferable licence for your own internal business use only.

5. User Content

If you submit content to us (including feedback, testimonials, or communications), you grant us a worldwide, royalty-free, non-exclusive licence to use, reproduce, and display such content in connection with the Services.

You agree not to submit unlawful, abusive, defamatory, or infringing content.

6. Disclaimers

Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee that the Services will be error-free, uninterrupted, or completely secure.

Results from using our Services, systems, or automation solutions are not guaranteed and depend on individual business circumstances and implementation.

7. Limitation of Liability

To the fullest extent permitted by law, Human Engineers Ltd shall not be liable for any damages arising from:

Use or inability to use the Services

Unauthorised access to or alteration of your data

Reliance on information provided through the Services

Any third-party services or tools linked or integrated

Our total liability shall not exceed the amount paid by you for the Services giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Human Engineers Ltd, its directors, employees, and partners from any claims, losses, damages, or expenses arising from your use of the Services or breach of these Terms.

9. Third-Party Links

Our Services may include links to third-party websites or tools. We are not responsible for the content, policies, or practices of any third-party sites.

10. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without prior notice, if you violate these Terms or misuse the Services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Continued use of the Services constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Human Engineers Ltd

71–75 Shelton Street

London, WC2H 9JQ

United Kingdom

Email: [email protected]

Website: https://humanengineerlabs.com